Terms & Conditions


Welcome to the H*OUT Dubai terms and conditions for use. These Terms and Conditions apply to the use of this website at http://www.houtdubai.blogspot.com

By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.
Using this website indicates that you accept these terms regardless of whether or not you choose to order from us. If you do not accept these terms, do not use this website.

This website is operated by: H*OUT Dubai, a Home business registered in United Arab Emirates, Dubai.

H*OUT’s general email: hout.dubai@gmail.com
H*OUT owner email: moazaak@gmail.com
Whatsapp: +971509417555
Other social contacts are found on http://houtdubai.blogspot.ae/p/contact-us.html

1.   INTRODUCTION
1.1   You are able to access all posts and pages on this website (blogger) without registration. Commenting on posts and pages are open to all people.
1.2   I may revise these terms and conditions at any time by updating this posting. You should check this website from time to time to review the current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice you should not continue to use this website.
1.3   If you have any concerns about material on our site, please contact me on H*OUT email at hout.dubai@gmail.com

2.   ORDERING FROM US
2.1   You are supposed to place an order with us by ordering through Email or WhatsApp for either senior orders and customised orders. As part of our order process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the product you have order to your Email/WhatsApp.
2.2    Order cannot be cancelled for any reasons. If order is cancelled, you should pay 100 Dhs fine per hoodie/crewneck produced OR 200Dhs if hoodie/crewneck is customised. If message ignored, further action can occur with police. If message postponed for a specific date, for you are counted as a debtor and will be put under the black list. 
2.3   Size charts are available on http://houtdubai.blogspot.ae/p/sizes_18.html; No size change can occur unless product in the size wanted by customer is available. We do not take any responsibility if size is big or small, sizes are taken due to customers need.
2.4   We may refuse to accept an order … :
(a)    Where I cannot obtain authorization for your payment;
(b)    If there has been a product description error
(c)    If you do not meet any acceptance to the criteria set out in H*OUT’s terms and conditions
(d)   Where goods are ordered and you are not available.
(e)   If we do not deliver to your area.
We will not be obliged to pay any additional amount as compensations for disappointment.
2.5   Customised and bulk order payments have to send a deposit through western union or Al Ansari through the information that is given to you. No customised/bulk orders will be processed without a deposit or full payment.  As Soon payment is sent through western union/Al Ansari, Please inform H*OUT the code of the transfer (for example: 2135000008990) with your name and Order.


3.   PRICING
3.1   All prices are fixed, either order more or less. The price will not change (Collection prices) unless discount promotions occur; prices will change.
3.2   Bulk orders (Example: Senior Hoodies/Sweaters/beanies/snapbacks...) will have an appropriate pricing covering all manufacturing charges which you will be responsible to pay as a deposit before proceeding any order action.
3.3   Any orders sent internationally (outside/inside GCC) have to pay for their product and delivery. If no payment is transferred through Western Union or Al Ansari Exchange; We will not be able to send your product. A receipt will be sent to any customer that has placed an order with H*OUT in an International country to show proof of H*OUT product ordered.
3.4   We charge separately for order, packaging/shipment with the appropriate rates which are set out in our specified pricing structure shown elsewhere on this website.

4.   DELIVERY
4.1   We will deliver goods ordered by you as soon as possible to the address you have given us for delivery
4.2   If the goods we deliver are not what you ordered, please do not accept the order from the courier company allowing us to receive it back and do inform us straight away.
4.3   If the goods have an incorrect quantity, we will re-provide the correct quantity and send it towards you as soon as possible. 
4.4   The delivery company will not accept any low or high payments. You have to pay them the exact amount of charge. 
4.5   If shipment was sent back due to customers not picking their calls, we will be adding +15 Dhs charge. 

5.   PRODUCT LIABILITY
5.1   If the goods we deliver are not what you ordered, please do not accept the order from the courier company allowing us to receive it back and do inform us straight away.
5.2   If the goods have an incorrect quantity, we will re-provide the correct quantity and send it towards you as soon as possible.
5.3   If you notify a problem to us under this condition, our only obligation will be, at your option:
(a)    Non-delivery
(b)   Repair any goods that are damaged if possible.
(c)    Refund you 50% of the amount paid by you for the goods under clause (b)(a).  
5.4   No liability to pay any money to you by way of compensation other than to refund 50% of the amount paid by you for the goods under clause (c) above.
5.5   You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our company. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase. 
5.6   All material and print colours shown on this website are what your monitor allows you to see. We cannot be held responsible for any colour variations on finished products.

6.   LICENCE
6.1   You are permitted to print and download extracts from this Website for your own private use on the following basis:
(a)    No documents or related graphics on this Website are modified in any way;
(b)   No graphics on this Website are to be used UNLESS you have a confirmation from H*OUT’s owner.
(c)    Any of our copyright and trade mark notices and this permission notice appear in all copies
6.2   Unless otherwise stated, the copyright and other intellectual property rights in all material on this website (including without limitation photographs and graphical images) are owned by H*OUT or our licensor's  For the purposes of these terms and conditions, any use of such material other than in accordance with this clause for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use such material automatically terminates and you must immediately destroy any such material or pay a fine that H*OUT demands.
6.3   Subject to this clause, no part of such materials may be reproduced, displayed, modified, sold or stored without our prior written permission.

7.   SERVICE ACCESS
7.1   While we attempt to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period, for this website is set up under Blogger.
7.2   Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

8.   VISITOR MATERIAL AND CONDUCT
8.1   You are prohibited from posting or transmitting to or from this website any material:
(a)    That is threatening, insulting, offensive, rude, disloyal, pornographic, abusive, racial hatred, discriminatory, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; 
(b)   Harmful components that might corrupt data or other malicious software or harmful data. 
8.2   you may not misuse the Website by hacking, impersonating any person or entity or falsely misrepresent your affiliation with a person or entity, talk or harass another or collect or store personal data about other users.
8.3   If you notice any content which breaches these conditions, please notify H*OUT by email to hout.dubai@gmail.com or moazaak@gmail.com

9.   DISCLAIMER
9.1   While we attempt to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date or perhaps not produced in the future and we make no commitment to update such material.



10.   CUSTOMERS PRIVATE INFORMATION
10.1   You may be asked to provide your personal information any time you are in contact with H*OUT. 
10.2   We use Your personal information in sending the product that you've ordered to you. We may collect a variety of information, including your name, email, number and house location.
10.3   All data entered shall NOT be used with anyone and will NOT be shared with no-one/company. 
10.4   The personal information we collect allows us to keep you posted on H*OUT's latest products and upcoming events. It also helps us to improve our services, content and advertising. If you don't want to be on our mailing list, you can opt out anytime by contacting H*OUT immediately. 
10.5   The reason of collecting those information allows you to avoid wasting your time re-typing all information again and helps us to contact you immediately with no blocking of avoidance or ignorance from the customer. 
10.6   You will be responsible to update H*OUT with your information if it has changed. H*OUT Dubai will not take the blame if order was not sent to the correct address, Contacted the correct phone number when data given has been changed. Any charges added clause (4.5) above.  

11.                LIABILITY
11.1   Our liability of any kind, with respect to our website or service for any one event or series of related events is limited to the total fees which you have paid to H*OUT in the 12 months before the events complained of.
11.2   Nothing in these terms and conditions shall exclude or limit our liability for…
(i)         Death or personal injury caused by carelessness
(ii)       Fraud
(iii)          Misrepresentation as to a fundamental matter
(iv)          Any liability which cannot be excluded or limited applicable law.

11.3   You agree, on behalf of yourself and your business entity or organisation, jointly and severally to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.



12.                SENIOR ORDERS 
12.1   You may change the colour of your garment and the text, font and fully customise your own design.
12.2   Deposit payments are not refundable at any time, once payment is done - no refund is to be made, unless: 
       i) Damaged products 
      ii) incorrect order 
12.3   Cancelling an order within 24 hours of receiving it only. No cancellation can be made after the 24 hours of receiving the order UNLESS the customer is willing to pay 200 AED per garment.
12.4   You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our company. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase. 
12.5   Prices depends on quantity, garment design and location delivery.
12.6   We charge separately for order, packaging/shipment with the appropriate rates which are set out in our specified pricing structure shown elsewhere on this website.
12.7  (10.1)  
12.8  (10.2) 
12.9  (5.3)
12.10  (5.4) 
12.11 We will deliver goods ordered by you as soon as possible to the address you has gave us for delivery
12.12 (9.1) 

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